This is an agreement between you and BOB Group - Gobob.com.sg ("the Website"), an online business of BOB Group ("we", "us" or "our"). You agree that by accessing the Website or using the Website to purchase or attempt to purchase a gift voucher ('the Service') you have read these Terms of Service and that you agree the Service is provided to you exclusively under these Terms of Service.

Use of the Service - In using or accessing the Website or the Service you agree: (i) not to use the Website or Service for fraudulent or illegal purposes; (ii) not to create or use a false identity; (iii) not to attempt to obtain unauthorised access to or otherwise abuse, the Website or affiliated or linked websites; (iv) not to use the Website in a manner that is defamatory, inaccurate, profane, threatening, invasive of a person's privacy, violates any third party proprietary rights, or is in violation of any law or regulation and (v) your use of the Website and Service is at your own sole risk, and that you are solely responsible for the accuracy of any data provided by you including the address and other details of your nominated gift voucher recipient.

  1. Gift Vouchers

    1. The Service is provided on an 'as is' and 'as available' basis. All vouchers are subject to the Terms of Service and to any terms and conditions of the relevant merchant.
    2. Gift vouchers obtained from the Website are subject to the gift voucher relevant merchants' own terms and conditions. By purchasing from us, you agree to abide by those terms and conditions. The responsibility to do so is yours alone.
    3. We will not accept liability if the recipient is unable to redeem a gift voucher within the validity period, or the goods or services provided in exchange for the gift voucher are not to the purchaser's or gift recipient's satisfaction.
    4. We will not be liable for any lost or stolen gift vouchers, damaged goods or unsatisfactory service received in redemption for a gift voucher. The purchaser of the gift voucher is responsible for the safe keeping of the gift voucher at all times. We do not take responsibility for items lost in transit.
    5. The reproduction, sale, resale or trade of a voucher is prohibited. Any attempt to carry out any of these will potentially void the voucher at our discretion. If the voucher is redeemed for less than its face value, there is no entitlement to a credit, cash or new voucher equal to the difference between the face value and the amount redeemed.
    6. It is at the discretion of the Merchant to determine whether vouchers can be combined with any other promotions, vouchers, third party certificates or coupons.
    7. The gift voucher (including, but not limited to, any discounts provided by the voucher) expires on the date specified on the gift voucher.
    8. Currently the sale of gift vouchers by us is not subject to GST. If Singapore GST law changes we reserve the right to charge you GST in addition to the price for the vouchers.
  2. Payment

    1. You may pay for a gift voucher using the methods made available on the Website. We may refuse to process payment or delay processing payment for any time without providing a reason. We will endeavour to keep you informed in the event we do not process or delay processing your payment but to the fullest extent permitted by law we will have no liability to you for any failure to do so.
  3. Purchase of Vouchers

    1. By making a Purchase, you acknowledge that the Purchase is made subject to this Terms of Service.
    2. BOB Group sells gift vouchers via the Website that can be redeemed for products or services from a Merchant. You must register in order to make a Purchase from the Website.
    3. You warrant that all information provided on registration and contained as part of your account during the course of this Terms of Service is true, complete and accurate and that you will promptly inform us of any changes to such information by updating the details in your account.
    4. As a condition for purchase, we reserve the right to send you administrative and promotional emails. We may also send you information regarding your account activity and purchases, as well as updates about the Website and other promotional offers.
    5. Completion of purchase transaction: When you go through the procedure for purchasing a gift voucher, after you have confirmed your acceptance to these terms and conditions and after we have taken payment, the transaction is complete (and a contract for purchase is made) only when we email you confirming the transaction (which is our acceptance of the transaction). We keep a copy of the contract between us - and you are welcome to print out these terms and conditions from our website as a record.
    6. It is your responsibility to ensure that any products, services or information available through the Website or the Service meet your specific requirements.
  4. Delivery of Gift Vouchers

    1. We aim to deliver all gift vouchers to the recipient within 3-5 business days from the date of purchase. As we use third party delivery services, we accept no liability for late deliveries.
  5. Privacy

    1. Protecting your privacy and the confidentiality of your personal information is fundamental to the way we do business. Please see our Privacy Policy which forms part of this Terms of Service.
    2. You are responsible for maintaining the confidentiality of your account number and / or password. You are responsible for all uses of your account, whether or not authorised by you. You agree to immediately notify us of any unauthorised use of your account.
  6. Third Party Websites

    1. The Website may contain links to third party websites and services, over which we have no control. You agree that we do not endorse, verify, or make any representations regarding these third party websites and services and is not responsible for the availability of, and any liability arising from, any such third party websites and services. To the fullest extent permitted by law, we are not liable to you or any other party for any loss or damage which may be incurred by you as a result of these third party websites and services.
  7. Disclaimer of Warranties

    1. To the fullest extent permitted by law, we expressly disclaim all warranties of any kind, express or implied, and we will not be liable for any direct, indirect, incidental, special or consequential damages of any kind, which may result from your use of the Service. We do not guarantee that the Website will be free from viruses or that access to the Website will be uninterrupted.
  8. Limitation of Liability

    1. Any liability on us in connection with goods or services supplied by us to you will, subject to any non-excludable liability for breach of conditions or warranties implied by law and to the maximum extent permitted by law, at our election, be limited to:
      1. In relation to services, the supplying of the services again or payment of the cost of re-supplying the services; and
      2. In relation to goods, the replacement or repair of the goods, the payment of the cost of replacing or repairing the goods, the supply of equivalent goods, or the payment of the cost of obtaining equivalent goods.
  9. No Unlawful or Prohibited Use

    1. You warrant to us that you will not use the Website for any purpose that is unlawful or prohibited by these Terms of Service.
    2. We reserve the right to terminate any account or registration if the account or registration has been set up using false or misleading information or has violated the Terms of Service.
  10. Indemnity

    1. You agree to indemnify, defend and hold harmless us, our affiliates, officers, directors, employees, consultants and agents from any and all third party claims, liability, damages and/or costs (including, but not limited to, lawyers' fees on an indemnity basis) arising from your use of the Service or your violation of the Terms of Service.
  11. Jurisdiction

    1. These Terms of Service are governed by and are to be read and interpreted according to the laws of Singapore. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts in Singapore.
    2. If a court of competent jurisdiction finds any provision or portion of these Terms of Service to be unenforceable, the remainder of the Terms of Service will continue in full force and effect.
  12. Entire Agreement

    1. These Terms of Service constitute the entire agreement between you and us with respect to the subject matter above and supersede and replace all prior or contemporaneous understandings or agreements, written or oral, regarding the subject matter.
  13. Changes to these Terms of Service

    1. We reserve the right to change these Terms of Service at any time.